Merge will be undergoing scheduled maintenance at the posted time to improve our systems. No service interruption is expected, and the team will update as we go.

Merge will be performing scheduled maintenance in our US multi-tenant. While we do not expect the system to be affected for the entire period, there may be periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Merge will be undergoing maintenance in all Production regions. No downtime or service interruption is expected with this maintenance. The team will update as they progress on the status and success of the planned work.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Merge will be undergoing scheduled maintenance in all production tenants this afternoon. No downtime or service interruptions is expected. We'll update as we go along and appreciate your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Monitoring detected elevated latency levels on the Unified API in the US Production Multi-Tenant. The issue was quickly identified as a recently applied update which was rolled back and full service restored. API response time along with 5xx error codes were elevated in this window.

Merge's monitoring has detected an issue with the Paycom integration. API requests are not being successfully returned by Paycom and common model data for Paycom linked accounts might be several hours out of date. We're working to have the issue resolved and will provide updates

As of 7:15 PST the issue of failing API requests was resolved. Root cause was determined to be an expired SSL Cert on the 3rd party side. Once a resolution was confirmed, all Paycom accounts were triggered to run a backfill. There was about a 20 hour window of missing data, and we expect all linked account data to up to day by the end of today.

We've now resolved the incident. Thanks for your patience.

We are aware of issues linking new ADP accounts and are actively investigating.

We believe we have identified the problem and are rolling out a fix.

We've now resolved the incident. Thanks for your patience.

[US Multi-Tenant] Merge will be undergoing a scheduled data backfill for a subset of Filestorage Linked Accounts.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Merge will be performing scheduled maintenance this evening in our EU multi-tenant. Minimal API interruption is anticipated, but potential errors could occur in brief periods on API requests.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is still underway. Monitoring detected a spike in 5xx errors in the time period 01:16 - 01:20 UTC. All errors have resolved, 2 more brief periods of interruption are possible.

The maintenance is now complete. No additional errors were detected. Thank you for your patience.

While we do not expect the system to be affected for the entire period, there may be periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

While we do not expect the system to be affected for the entire period, there may be periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

While we do not expect the system to be affected for the entire period, there may be periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Our monitoring has indicated that the Merge HRIS API category may be down. We're taking a look and will post updates as soon as we have more information.

The Merge HRIS API category is operational.

Additional category APIs and Merge Dashboard have been affected. Still investigating causes of downtime.

We've now resolved the incident. Thanks for your patience.

Our monitoring has indicated that the Merge accounting API category may be down. We're taking a look and will post updates as soon as we have more information.

The Merge accounting API category is operational.

Our monitoring has indicated that the Merge ATS API category may be down. We're taking a look and will post updates as soon as we have more information.

The Merge ATS API category is operational.

Our monitoring has indicated that the Ticketing API category may be down. We're taking a look and will post updates as soon as we have more information.

The Merge Ticketing API category is operational.

Our monitoring has indicated that the Merge CRM API category may be down. We're taking a look and will post updates as soon as we have more information.

The Merge CRM API category is operational.