All systems are go

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  • Landing Page

    The Merge homepage and documentation.

  • Dashboard

    The integrations management tools for support teams and developers to monitor and fix integrations.

  • Unified API

    The unified Merge API.

  • Merge Link

    The UI component that guides your app's user through setting up an integration.

Previous Incidents

[Complete] Planned Maintenance

Began: Ended: Duration:
  • Unified API

Merge will be undergoing planned maintenance. No service interruptions are expected to any parts of the application.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Planned Maintenance

Began: Ended: Duration:
  • Unified API
  • Merge Link

Merge will be undergoing routine maintenance. No service interruption or degradation is expected to any components.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Maintenance is taking longer than expected. No interruptions to service have been detected. We expect no interruptions moving forward.

The maintenance is now complete. Thanks for your patience.

[Resolved] Sage Intacct API Outage

Began: Ended: Duration:
  • Unified API
  • Merge Link

The Sage Intacct API is experiencing degraded performance, which may affect Sage Intacct accounts syncing data or being linked through Merge. We are monitoring the situation and expect it to be resolved shortly.

Sage Intacct's API is back up, and our systems have resumed normal service.

[Resolved] Intermittent degradation of API in US

Began: Ended: Duration:
  • Dashboard
  • Unified API

We are experiencing a degradation in our US API - actively working on investigating now.

We've fixed the core issue - performance should recover shortly.

We've now resolved the incident. Thanks for your patience.

[Resolved] Intermittent degradation of API in US

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link

We are experiencing a degradation in our US API - actively working on investigating now.

We've now resolved the incident. Thanks for your patience.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Dashboard

Merge will be undergoing scheduled maintenance in our US tenants. No service interruptions are expected

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Paylocity Integration Maintenance

Began: Ended: Duration:

We are undergoing maintenance with our Paylocity integration. You may experience some delays in syncing data

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] EU Maintenance

Began: Ended: Duration:
  • Dashboard

Merge will be undergoing routine maintenance in our European environments this evening. No service interruptions or data impact are expected

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Maintenance Window

Began: Ended: Duration:
  • Unified API

Merge is undergoing routine maintenance. No service interruptions are expected

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Scheduled Maintenance - Merge US

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link

While we do not expect the system to be affected for the entire period, there may be brief periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Unified API

Merge is undergoing routine maintenance. No service interruption is expected

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 30 days.