All systems are go

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  • Landing Page

    The Merge homepage and documentation.

  • Dashboard

    The integrations management tools for support teams and developers to monitor and fix integrations.

  • Unified API

    The unified Merge API.

  • Merge Link

    The UI component that guides your app's user through setting up an integration.

  • Common Model Data Syncing

    Merge's integration engine which keeps your common model's data up to date

Previous Incidents

[Complete] Scheduled Maintenance - Merge US

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link
  • Common Model Data Syncing

While we do not expect the system to be affected for the entire period, there may be periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Upcoming maintenance

Began: Ended: Duration:
  • Unified API

While we do not expect any service interruptions, we are running maintenance behind the scenes during this period. We'll keep you updated as things progress.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link

Merge will be undergoing scheduled maintenance this evening to improve our systems. No service interruption is expected, and the team will update as we go.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Syncing Issues with Gusto Integration

Began: Ended: Duration:
  • Common Model Data Syncing

You may experience partially incomplete data to our Gusto integration as we investigate.

We've now resolved the incident. Thanks for your patience.

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Unified API

Our monitoring has indicated that the Merge HRIS API category may be down. We're taking a look and will post updates as soon as we have more information.

The Merge HRIS API category is operational.

[Complete] Scheduled Maintenance [EU + APAC]

Began: Ended: Duration:
  • Unified API
  • Merge Link

Merge will be undergoing routine maintenance in our EU and APAC tenants. We expect no downtime or service interruptions.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Dashboard
  • Unified API

Merge is undergoing maintenance this evening to improve our systems after the outage earlier today. We expect no downtime or service degradation in any region.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

We're making progress and have not detected any service impacts. We're extending the window time by 2 hours.

The maintenance is now complete. Thanks for your patience.

[Resolved] Temporary Merge API and Dashboard Outage

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link

Currently our API is degraded affecting Merge Link and Dashboard as well. We are actively working on a fix.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 30 days.