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  • Landing Page

    The Merge homepage and documentation.

  • Dashboard

    The integrations management tools for support teams and developers to monitor and fix integrations.

  • Unified API

    The unified Merge API.

  • Merge Link

    The UI component that guides your app's user through setting up an integration.

Previous Incidents

[Complete] Planned Maintenance

Began: Ended: Duration:

Merge will be undergoing routine maintenance to keep our systems healthy. No interruption to service is expected.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete.

[Resolved] Justworks Outage

Began: Ended: Duration:
  • Unified API

The Justworks system is experiencing issues that are preventing Merge from syncing data. The outage began around 12am EDT this morning (3/15/24) and is ongoing. Merge will resume syncing data immediately once the Justworks system recovers.

No other integrations are affected.

Justworks has resolved the issue on their end, and the integration is syncing normally now in Merge.

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Merge Link

Our monitoring has indicated that Merge Link may be down. We're taking a look and will post updates as soon as we have more information.

Merge Link is operational!

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Merge Link

Our monitoring has indicated that Merge Link may be down. We're taking a look and will post updates as soon as we have more information.

Merge Link is operational!

[Resolved] Increased error rates from HubSpot's API

Began: Ended: Duration:
  • Unified API

HubSpot’s API is returning an elevated number of errors. Merge will continue to monitor and provide relevant updates.

HubSpot's AP status page has been resolved and we are no longer seeing elevated error rates. Thanks for your patience.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Unified API
  • Merge Link

Merge will be undergoing scheduled maintenance this weekend as part of routine work to keep our systems healthy. No downtime or impact to any systems is expected.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Merge Link

Our monitoring has indicated that Merge Link may be down. We're taking a look and will post updates as soon as we have more information.

Merge Link is operational!

[Complete] Jira Integration Maintenance

Began: Ended: Duration:

Merge will be undergoing scheduled maintenance for our Jira integration. No downtime for any components is expected.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Merge Link

Our monitoring has indicated that Merge Link may be down. We're taking a look and will post updates as soon as we have more information.

Merge Link is operational!

[Resolved] Intermittent Justworks outage

Began: Ended: Duration:
  • Unified API
  • Merge Link

Merge is experiencing an issue syncing data from Justworks. Users trying to link might experience problems. Our engineering team is actively investigating and will post updates as soon as we have more information.

We've confirmed the issue and are working with the Justworks to resolve it.

We've fixed the core issue, and are waiting for things to recover.

Justworks service has been fully restored.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Unified API

Merge is undergoing scheduled maintenance. No downtime for any components is expected

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Merge Link

Our monitoring has indicated that Merge Link may be down. We're taking a look and will post updates as soon as we have more information.

Merge Link is operational!

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Unified API

Merge will be undergoing routine scheduled maintenance. No downtown is expected for any components.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Merge Link

Our monitoring has indicated that Merge Link may be down. We're taking a look and will post updates as soon as we have more information.

Merge Link is operational!

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Merge Link

Our monitoring has indicated that Merge Link may be down. We're taking a look and will post updates as soon as we have more information.

We've now resolved the incident. Thanks for your patience.

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Merge Link

Our monitoring has indicated that Merge Link may be down. We're taking a look and will post updates as soon as we have more information.

Merge Link is operational!

[Resolved] Intermittent Justworks outage

Began: Ended: Duration:
  • Unified API
  • Merge Link

Merge is experiencing an issue syncing data from Justworks. Users trying to link might experience problems. Our engineering team is actively investigating and will post updates as soon as we have more information.

We've fixed the core issue, and are waiting for things to recover.

We've now resolved the incident. Thanks for your patience.

[Resolved] Intermittent ADP Outage

Began: Ended: Duration:
  • Unified API
  • Merge Link

Merge is experiencing an issue syncing data from ADP Workforce Now. Users trying to link might experience problems. Our engineering team is actively investigating and will post updates as soon as we have more information

We've fixed the core issue, and are waiting for things to recover.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 30 days.