All systems are go

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  • Landing Page

    The Merge homepage and documentation.

  • Developer Portal

    The dashboards and tools for developers to monitor and fix integrations.

  • Unified API

    The unified Merge API.

  • Merge Link

    The UI component that guides your app's user through setting up an integration.

Previous Incidents

[Resolved] Issue Linking + Syncing Justworks Data

Began: Ended: Duration:
  • Unified API
  • Merge Link

Merge has detected an issue with our Justworks integration and we are investigating. New accounts cannot be linked via Merge Link and data in existing accounts may be stale.

Engineering has identified an issue and service is being restored within 30 minutes. We're monitoring the integration closely.

We've now resolved the incident. Thanks for your patience.

[Complete] Scheduled Maintenance - Merge EU

Began: Ended: Duration:
  • Developer Portal
  • Unified API
  • Merge Link

While we do not expect the system to be affected for the entire period, there may be brief periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Scheduled Maintenance on HRIS API

Began: Ended: Duration:
  • Unified API

Merge will be undergoing routine maintenance. We expect a temporary interruption of service for the following HRIS common models: - Employee - Group No other issues are expected.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Landing Page

Our monitoring has indicated that the Merge landing page may be down. We're taking a look and will post updates as soon as we have more information.

The Merge landing page is operational!

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Landing Page

Our monitoring has indicated that the Merge landing page may be down. We're taking a look and will post updates as soon as we have more information.

The Merge landing page is operational!

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Merge Link

Our monitoring has indicated that Merge Link may be down. We're taking a look and will post updates as soon as we have more information.

Merge Link is operational!

[Resolved] Experiencing Degradation across all Merge Services

Began: Ended: Duration:
  • Unified API

Experiencing Degradation across all Merge Servcies. We are investigating

We've now resolved the incident. Thanks for your patience.

[Resolved] Temporary Disablement of File Download Endpoint for Google Drive and Box

Began: Ended: Duration:
  • Unified API

We have disabled File Download endpoint for Google Drive and Box temporarily. We will update with more information soon

We've now resolved the incident. Thanks for your patience.

[Resolved] Potential Degraded Performance on Merge Link

Began: Ended: Duration:
  • Merge Link

Investigating potential degradation in Merge Link Performance

We've now resolved the incident. Thanks for your patience.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Unified API
  • Merge Link

While we do not expect the system to be affected for the entire period, there may be brief periods of instability during this window

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Experiencing Issues with Periodic Syncs

Began: Ended: Duration:
  • Landing Page

We've detected a current issue with periodic data syncs, engineering is investigating the issue. Merge Link and the unified API are not impacted, but scheduled data syncs might be delayed until the issue is resolved.

Engineering has identified an issue and is implementing a fix. There may be intermittent latency or connection issues for several minutes.

Engineering has applied the fix and working to restore service

The incident has been resolved and periodic syncs are running as expected

No further notices from the past 30 days.