Due to widespread GCP outages, Merge Link is experiencing elevated error rates. We are monitoring the situation and preparing to cutover to backup systems.

Connection errors on Merge Link have recovered. We are continuing to monitor error rates as they return to normal levels

All error rates have recovered to normal levels. We'll continue to monitor but service is fully restored.

Justworks notified us of downtime with their API. We are staying close with the Justworks team for updates on when stability has returned.

Justworks has resolved the issue on their end and the API is now stable.

Merge will be undergoing scheduled maintenance this evening on our Unified API. This change will take place in all production regions. The team will send updates as we make progress.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is still underway. We are wrapping up testing in staging environments.

Maintenance has been completed. No errors or service interruption were detected in any region. Thank you for your patience, and have a good night.

We are experiencing temporary performance issues during this time.

We've now resolved the incident. Thanks for your patience.

Our monitoring has indicated that the Merge HRIS API category may be down. We're taking a look and will post updates as soon as we have more information.

The Merge HRIS API category is operational.

Our monitoring has indicated that the Ticketing API category may be down. We're taking a look and will post updates as soon as we have more information.

The Merge Ticketing API category is operational.

Merge will be undergoing routine maintenance in all production regions. Occasionally errors on the API and intermittent latency increases are possible, but no prolonged downtime is expected.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Updates to Production environments are starting

Maintenance is proceeding as planned so far with no errors or performance degradation detected. Each region will be updated individually.

The Prod-EU tenant has completed maintenance with no indicators of errors or service degradation.

The Prod-APSE tenant has completed maintenance with no indicators of errors or service degradation.

The Prod-US tenant is proceeding well, but slower than expected. The window is being extended.

The Prod-US tenant has completed maintenance with no indicators of errors or service degradation.

We are experiencing a disruption with inbound webhooks. Our engineering team is actively investigating the issue.

We've now resolved the incident. Thanks for your patience.

We are investigating degraded performance for our ADP integration. We will post updates here as we have them.

We've fixed the core issue, and are waiting for things to recover.

We've now resolved the incident. Thanks for your patience.

Merge will be undergoing scheduled maintenance tonight in all multi and single-tenant environments. No service interruption or degradation is expected during the window. Thank you.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

We're delaying the beginning of maintenance by an hour and a half.

Testing in our staging environment has revealed potential application impact, so we've decided to roll the change back and cancel the window. No changes were made in production systems, and no impact to any customer environments. Thank you.

Merge will be undergoing scheduled maintenance in all three production multi-tenants, and all single tenants this afternoon. No service interruption or degradation is expected. We'll update as we proceed and notify when complete. Thank you.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.