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  • Landing Page

    The Merge homepage and documentation.

  • Dashboard

    The integrations management tools for support teams and developers to monitor and fix integrations.

  • Unified API

    The unified Merge API.

  • Merge Link

    The UI component that guides your app's user through setting up an integration.

Previous Incidents

[Complete] Scheduled Maintenance - Merge US

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link

While we do not expect the system to be affected for the entire period, there may be brief periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Unified API

Merge is undergoing routine maintenance. No service interruption is expected

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[False Alarm] Potential Downtime

Began: Ended: Duration:
  • Unified API

Our monitoring has indicated that the Merge HRIS API category may be down. We're taking a look and will post updates as soon as we have more information.

This was an incidental notification as a result of monitor testing.

[Resolved] EU API Degraded

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link

Currently our EU API is degraded affecting Merge Link and Dashboard as well. We are actively working on a fix.

We've now resolved the incident. Thanks for your patience.

[Resolved] Intermittent degradation of API in EU

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link

We are experiencing a degradation in our EU API - actively working on investigating now.

We've confirmed the issue with our EU API and we're working to resolve it.

We've now resolved the incident. Thanks for your patience.

[Resolved] Downtime in syncs

Began: Ended: Duration:

We have currently paused all syncs and are working on a fix forward to restart them.

We've now resolved the incident. Thanks for your patience.

[Resolved] Current downtime with parts of Dashboard, and current syncs

Began: Ended: Duration:
  • Dashboard
  • Merge Link

We are currently experiencing 500s in parts of our Dashboard and issues with some syncs. We have identified the issue and are actively working on a fix.

We've now resolved the incident. Thanks for your patience.

[Resolved] Delay in Data Sync

Began: Ended: Duration:
  • Unified API

We are currently experiencing delays in our data syncs. Engineering is aware of the issue and actively investigating root cause.

Engineering has identified the root cause of sync delay and applying mitigation. We hope to return to full service within an hour.

Data syncing has returned to expected levels and engineering is monitoring to ensure we're now fully stable. Syncing for Merge Link and resyncs are fully functional. Some scheduled times for periodic syncs may appear to be later than expected but will return to regular schedules in 2 hours.

We've now resolved the incident. Thanks for your patience.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link

While we do not expect the system to be affected for the entire period, there may be brief periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link

While we do not expect the system to be affected for the entire period, there may be brief periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Scheduled Maintenance - Merge US

Began: Ended: Duration:
  • Dashboard
  • Unified API
  • Merge Link

While we do not expect the system to be affected for the entire period, there may be brief periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

We're finishing up the maintenance and starting to return to full service by the end of the window

The maintenance is now complete. Thanks for your patience.

No further notices from the past 30 days.