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  • Merge Unified

    The single platform to deliver entire categories of integrations

    • Dashboard

      Management for support teams and developers to monitor and fix integrations

    • Unified API
    • Merge Link

      Unified UI component that guides your app's user through setting up an integration

    • Common Model Data Syncing

      Integration engine which keeps your common model's data up to date

  • Merge Agent Handler

    The most comprehensive platform for securely deploying, managing, and connecting third-party tools to AI agents

  • Merge Landing Page

    Merge homepage

  • Merge Docs

    Merge's unified documentation.

Previous Incidents

[Resolved] Gusto API Outage

Began: Ended: Duration:
  • Merge Unified
  • Common Model Data Syncing

We are aware of the Gusto API outage that is currently affecting Gusto Linked Accounts and their scopes. Our engineering team has been notified and is actively investigating. We will provide updates as we have more information.

We've identified the issue and the team is working on a fix. No further scopes should be disabled, and we are working to re-enable any disabled scopes due to this outage. We will provide another update once all scopes are re-enabled.

We've now resolved the incident. All scopes that were disabled should now be resolved. Thanks for your patience.

[Resolved] Temporary Docs Disruptions

Began: Ended: Duration:
  • Merge Docs

We have identified reports of documentation disruptions which are due to outages in our upstream documentation vendor. We will provide updates as we have more information.

Our vendor has fixed the core issue, and are waiting for things to recover.

We've now resolved the incident. Thanks for your patience.

[Resolved] Investigating — NetSuite (elevated 403s)

Began: Ended: Duration:
  • Merge Unified
  • Dashboard
  • Unified API
  • Merge Link
  • Common Model Data Syncing

We’re seeing an elevated rate of 403 responses from NetSuite affecting Linked Accounts. Historically, in similar patterns, these 403 spikes have self-resolved within a few hours without requiring action. We’re actively monitoring the situation and will continue to provide updates as we learn more.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 30 days.