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  • Landing Page

    The Merge homepage and documentation.

  • Developer Portal

    The dashboards and tools for developers to monitor and fix integrations.

  • Unified API

    The unified Merge API.

  • Merge Link

    The UI component that guides your app's user through setting up an integration.

Previous Incidents

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Developer Portal
  • Unified API
  • Merge Link

Merge will be undergoing routine maintenance tonight. Service may be degraded periodically during the maintenance window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Intermittent failures in Unified API

Began: Ended: Duration:
  • Developer Portal
  • Unified API

Merge is experiencing intermittent issues servicing requests into our unified API. The errors are infrequent and typically result in a 500 response code. Our team has identified a root cause and are working on an improvement .

We've fixed the core issue, and are monitoring closely to verify all intermittent connection errors have stopped

We've now resolved the incident. Thanks for your patience.

[Resolved] Ceridian Dayforce Integration Issue

Began: Ended: Duration:
  • Unified API
  • Merge Link

We've identified an issue with the Token Refresh for the Ceridian Dayforce Integration, which has impacted accounts starting at approximately 3/1/2022 at 5:30AM EST. Our team is investigating this issue and working to resolve it as soon as possible.

We've now resolved the incident. Thanks for your patience.

[Resolved] Increased Sync Times for Existing Linked Accounts

Began: Ended: Duration:
  • Developer Portal

Merge is experiencing increased sync times for existing linked accounts. The issue has been identified and remediation is being worked on.

There is no service disruption to Merge Link or the unified API, only on existing linked accounts running scheduled data retrieval.

Sync time latency is improving, full service is expected to be restored within an hour.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 30 days.