Merge will be undergoing routine maintenance this Saturday. Little to no interruption is expected to service in the course of the upgrade and we'll provide updates as we go along.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

[Prod US] Monitoring indicated elevated 5xx errors from the Unified API from 17:46-17:51 UTC. This was a result of maintenance and was not out of the ordinary.

The maintenance is still underway. No incidents have been detected since this morning. We're extending the window by several hours

The maintenance is now complete. Thanks for your patience.

Merge will be performing scheduled maintenance in our US multi-tenant. While we do not expect the system to be affected for the entire period, there may be periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Merge will be undergoing scheduled maintenance at the posted time to improve our systems. No service interruption is expected, and the team will update as we go.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Maintenance is now complete.

The team has been applying remediations and we've started the process of re-enabling webhooks for Asana. We expect service to be completely restored within the next few hours.

We've now resolved the incident. Thanks for your patience.

Merge will be performing scheduled maintenance in our US multi-tenant. While we do not expect the system to be affected for the entire period, there may be periods of instability during this window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Merge will be undergoing maintenance in all Production regions. No downtime or service interruption is expected with this maintenance. The team will update as they progress on the status and success of the planned work.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Merge will be undergoing scheduled maintenance in all production tenants this afternoon. No downtime or service interruptions is expected. We'll update as we go along and appreciate your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Monitoring detected elevated latency levels on the Unified API in the US Production Multi-Tenant. The issue was quickly identified as a recently applied update which was rolled back and full service restored. API response time along with 5xx error codes were elevated in this window.

Merge's monitoring has detected an issue with the Paycom integration. API requests are not being successfully returned by Paycom and common model data for Paycom linked accounts might be several hours out of date. We're working to have the issue resolved and will provide updates

As of 7:15 PST the issue of failing API requests was resolved. Root cause was determined to be an expired SSL Cert on the 3rd party side. Once a resolution was confirmed, all Paycom accounts were triggered to run a backfill. There was about a 20 hour window of missing data, and we expect all linked account data to up to day by the end of today.

We've now resolved the incident. Thanks for your patience.

We are aware of issues linking new ADP accounts and are actively investigating.

We believe we have identified the problem and are rolling out a fix.

We've now resolved the incident. Thanks for your patience.

[US Multi-Tenant] Merge will be undergoing a scheduled data backfill for a subset of Filestorage Linked Accounts.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Merge will be performing scheduled maintenance this evening in our EU multi-tenant. Minimal API interruption is anticipated, but potential errors could occur in brief periods on API requests.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is still underway. Monitoring detected a spike in 5xx errors in the time period 01:16 - 01:20 UTC. All errors have resolved, 2 more brief periods of interruption are possible.

The maintenance is now complete. No additional errors were detected. Thank you for your patience.