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- Dashboard
- Unified API
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Our monitoring has indicated that the Merge API + Dashboard may be down. We're taking a look and will post updates as soon as we have more information.
We've fixed the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
[Resolved] Potential Downtime
Began: Ended: Duration: -
- Dashboard
- Unified API
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Our monitoring has indicated that the Merge API + Dashboard may be down. We're taking a look and will post updates as soon as we have more information.
We've identified the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
[Resolved] Potential Downtime
Began: Ended: Duration: -
- Unified API
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Our monitoring has indicated that the Ticketing API category may be down. We're taking a look and will post updates as soon as we have more information.
The Merge Ticketing API category is operational.
[Resolved] Potential Downtime
Began: Ended: Duration: -
- Unified API
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Our monitoring has indicated that the Merge accounting API category may be down. We're taking a look and will post updates as soon as we have more information.
The Merge accounting API category is operational.
[Resolved] Potential Downtime
Began: Ended: Duration: -
- Unified API
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Our monitoring has indicated that the Merge HRIS API category may be down. We're taking a look and will post updates as soon as we have more information.
The Merge HRIS API category is operational.
[Resolved] Potential Downtime
Began: Ended: Duration: -
- Unified API
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Our monitoring has indicated that the Merge CRM API category may be down. We're taking a look and will post updates as soon as we have more information.
The Merge CRM API category is operational.
[Resolved] Potential Downtime
Began: Ended: Duration: -
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Our monitoring has indicated that the Merge ATS API category may be down. We're taking a look and will post updates as soon as we have more information.
The Merge ATS API category is operational.
[Resolved] Potential Downtime
Began: Ended: Duration: -
- Unified API
- Common Model Data Syncing
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Merge will be undergoing scheduled maintenance to improve our systems. No service interruption is expected, and the team will update as we go.
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The scheduled maintenance is now underway. We'll keep you updated on our progress.
Upgrades are proceeding as planned. No service interruption has been detected in any region so far. We expect maintenance to complete in 30 minutes
The maintenance is now complete. Thanks for your patience.
[Complete] Scheduled Maintenance
Began: Ended: Duration: -
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Monitoring detected elevated latency levels delivering outbound webhooks in the US Production Multi-Tenant.
The issue was delays to webhook endpoints configured to send to ngrok. We've now resolved the incident. Thanks for your patience.
[Resolved] Outbound Webhook Latency
Began: Ended: Duration: -
- Merge Link
- Common Model Data Syncing
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We are aware of issues linking new and syncing existing ADP accounts. We are actively investigating.
We've now resolved the incident. Thanks for your patience.
[Resolved] ADP Integration Performance Degraded
Began: Ended: Duration: -
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Monitoring detected elevated latency levels on the Unified API in the US Production Multi-Tenant.
Inbound webhook deliveries will be delayed, but Unified API latency has resolved.
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We've now resolved the incident. Thanks for your patience.
[Resolved] Elevated Latency
Began: Ended: Duration: -
- Merge Link
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We are aware of issues linking new ADP accounts and are actively investigating.
We've now resolved the incident. Thanks for your patience.
[Resolved] ADP Integration Performance Degraded
Began: Ended: Duration: -
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Merge will be undergoing scheduled maintenance in all production tenants. No downtime or service interruptions is expected. We'll update as we go along and appreciate your patience.
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The scheduled maintenance is now underway. We'll keep you updated on our progress.
The maintenance is now complete. Thanks for your patience.
[Complete] Scheduled Maintenance - All Regions
Began: Ended: Duration: -
- Dashboard
- Unified API
- Merge Link
- Common Model Data Syncing
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We experienced temporary performance issues during this time.
[Resolved] Temporary Performance Issues
Began: Ended: Duration: -
- Dashboard
- Unified API
- Merge Link
- Common Model Data Syncing
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We have currently identified an issue that is causing our site to go down and are working on resolving it.
We've fixed the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
[Resolved] Temporary Site Wide Outage
Began: Ended: Duration: -
- Unified API
- Common Model Data Syncing
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Merge will be undergoing routine maintenance this Saturday. Little to no interruption is expected to service in the course of the upgrade and we'll provide updates as we go along.
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The scheduled maintenance is now underway. We'll keep you updated on our progress.
[Prod US] Monitoring indicated elevated 5xx errors from the Unified API from 17:46-17:51 UTC. This was a result of maintenance and was not out of the ordinary.
The maintenance is still underway. No incidents have been detected since this morning. We're extending the window by several hours
The maintenance is now complete. Thanks for your patience.
[Complete] Scheduled Maintenance
Began: Ended: Duration: - Past notices
- No further notices from the past 30 days.